GAMARROW FOLLOWS YOU ANYWHERE! ~ INTERNATIONAL SHIPPING AVAILABLE ~

SHIPPING & RETURNS

Shipping Gamarrow gold jewellery hong kong

WE SHIP WORLDWIDE 

Once your order has been submitted, we will take about 48 hours to ship out your items according to the delivery mode you have selected. You will be notified by email with all the necessary tracking information.
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We offer 2 shipping options:

1.  Standard International delivery, via registered Airmail including tracking service.
Fixed rate:  USD 6.5
Delivery time: 7-14 working days

2.  Express International delivery, via express carriers with tracking service.

Variable rates from USD 7 to 25
Delivery time: 2-5 working days

 

CUSTOM DUTIES & TAXES 

For orders requiring shipping outside of Hong Kong, USA, Australia, UAE and Singapore, additional charges for custom duties and taxes may be charged at delivery, directly to the receiver, and are not included in the price of the goods.
Gamarrow Jewellery Limited has no control over these charges and does not take on the responsibility for the ordered items that would not meet local customs & taxes regulations.
Please bear in mind when confirming your order.
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Return order Gamarrow gold jewellery hong kong

We happily accept the return or exchange of all products you have purchased directly from our website within 30 days of purchase. Please contact us prior to shipping back the items.

The product(s) must be returned unused, in perfect condition and in the original packaging.
All returns must be accompanied by a proof of purchase for us to be able to process it. 

Kindly note that all shipping expenses when returning the package to us will be at your own costs.
Gamarrow does not take responsibility for any items lost during the return shipping.

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PROCESSING YOUR REFUND

Upon receipt of the product(s) at our warehouse in Hong Kong, the credit card or Paypal account originally used for the purchase will be credited with the item amount minus the shipping fees. You refund will be processed within 48 hours of receipt, in the original currency (Hong Kong dollars). Please allow 2 to 7 business days for the amount to be received in your bank/Paypal statements. 

 

1-YEAR WARRANTY

We offer a year warranty for each GAMARROW jewellery purchased on this website. Should you encounter anything, please contact us directly to be guided through the exchange or maintenance process.   

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